How to Take Customer Service and Your Team to A Whole New Level, Using a Simple Framework. E-I-E-I-O
Date and Time
Monday Sep 29, 2025
2:00 PM - 3:30 PM EDT
Monday, September 28
1:15 pm - doors open
2 to 3:30 pm - workshop
3:30 to 4 pm - networking
Location
Grand Maple Event Centre
19 Albert St. E., Hastings
Fees/Admission
$35 includes HST
Pre-registration required, spaces limited.
Description
Join internationally recognized keynote speaker Daniel Lewis—co-founder of the award-winning loose-leaf tea company T by Daniel, which famously served tea to the Prince of Wales (now King Charles III) in 2017—for an energizing and transformative workshop designed to elevate both your team culture and customer experience.
With a focus on authentic leadership and meaningful connection, Daniel introduces his engaging and easy-to-apply E-I-E-I-O framework—a human-centric approach that helps organizations build thriving teams and unforgettable customer moments.
Attendees will leave with:
- an unforgettable framework to strategically prioritize 'people over policy' and remove barriers to employee excellence
- insightful stories and discussions on how to cultivate a magnetic and positive corporate culture AUTHENTICALLY
- inspiring and actionable strategies to master the art of creating wow! Resulting in moments that leave a lasting impression on your customers and clients
Brought to you in partnership by Team Northumberland: Trent Hills Chamber of Commerce, Northumberland Central Chamber of Commerce, and Port Hope and District Chamber of Commerce.
Supported by: Business and Entrepreneurship Centre Northumberland (BECN), Regional Tourism Organization 8 (RTO8) and the Province of Ontario
Printed courtesy of trenthillschamber.ca – Contact the Trent Hills Chamber of Commerce for more information.
51 Grand Rd, Campbellford, ON K0L 1L0 – (705) 653-1551 – admin@trenthillschamber.ca